Puke Ariki is a place where people come together and where there is a place for everyone. Situated at an old pā site, Puke Ariki is a storehouse for Māori taonga, Taranaki information, heritage and stories to inspire creativity, enrich lives, connect local people and visitors to new ideas and other cultures from around the world.
An opportunity has arisen within the Visitor Experiences team for the role of Visitor Hosts/Pou Rarou. Our Visitor hosts are the first point of contact for visitors to the Museum. Hosts provide information to assist visitors gain a deeper appreciation of the exhibitions and experiences on offer. No two days are the same - you could be assisting in the delivery of public programme one day to leading formal or informal tours the next. We provide a range of training programmes to get you up and running and inspire you to grow your experience and knowledge within the GLAM (Galleries, Libraries, Archives and Museums) sector.
Hosts are also expected to:
- maintain health and safety, high standards of presentation within the public spaces of the museum; reporting hazards and security breaches that occur
- continuously learn about the heritage and stories of Taranaki; content in the long-term galleries and temporary exhibitions
- be an active team member committed to working collaboratively and towards continuous improvement.
As a combined facility of Museum, Library and Visitor Information, honouring mana whenua, growing our understanding of mātauranga Māori and tikanga, respecting all cultures and promoting lifelong learning underpin the work we do. Critical to your success is your comfort in applying this in all facets of the Visitor Host role.
We have a vacancy for a permanent full-time position with 137 hours over a four-week period. This comes with an opportunity for additional hours from time to time. This is a rostered position which includes 2 weekends of work within the four-week period and public holidays to cover the 364 days of operation.
To be successful in this role, you must:
- have a knowledge of Māori tikanga
- fluent speaker or willingness to learn te reo Māori is desirable
- be passionate about working with museum visitors and sharing your knowledge about the heritage of Taranaki
- have a strong awareness of health and safety and how this applies in a museum setting
- be able to inspire a group with your confidence
- be energetic and physically fit to be on your feet for most of the day
- understanding of customer service within the (GLAM) sector would be an advantage.
Puke Ariki is part of the New Plymouth District Council and plays a key role in supporting community well-being, the economy, the environment and the overall quality of life in the New Plymouth District. Our Council vision is to build a sustainable lifestyle capital, and being part of our team means you will help make our district a better place to live and to work. At New Plymouth District Council, we embrace diversity and have a culture that is built on trust and respect. We offer flexible working (where available) and you get to work with a team of dedicated experts who share a passion for making a difference.
We aim to create and sustain a truly rewarding workplace environment for our staff. You can expect to be paid $22.10 per hour or $49,192 pro rata. We have put together an integrated Total Rewards Framework that spans Wellbeing, Development, Benefits, Culture and Recognition. The NPDC Total Rewards Framework provides a diverse range of opportunities and benefits for our staff.
You must be eligible to work in NZ to apply for this position.