Auckland War Memorial Museum

Tāmaki Paenga Hira: Tui tui hono tangata, whenua me te moana.

Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas

Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland's identity, committed to outstanding management of its world-class collections, developing and sharing engaging content through its galleries, exhibition, events, educational programmes and the permanent and volunteer staff who tell the Museum's stories. We are Auckland's home of commemoration as well as the country’s oldest research institution and a major tourist destination.

We are looking someone with two years of sales administration under their belt to join our driven supportive Tourism & Commercial Events team. You will provide our team with sales support in a diverse range of tasks to support us to continue to successfully achieve the Museum’s commercial events revenue and profitability targets.

The key responsibilities

  • Provide sales support including generating quotations, contracts, deposit and post-event invoices and other tasks.
  • Manage the  records of payments, and ensuring client’s contractual obligations are met in a timely manner
  • Financial system task generating and receipting
  • Management of the venue booking software and templates
  • Customer and supplier database management
  • Data input relating to sales and financial records
  • Overseeing supplier compliance records and H & S documentation for the department
  • Complete market research and analytical reporting to enable development of target markets and sound decision making

 Desired Skills and Experience

  • At least two years of sales administration experience, preferably in a hotel or venue.
  • Market research experience would be advantageous.
  • Excellent computer skills, including all Microsoft applications
  • Sound level of numerical and analytical skills and keen eye for detail
  • Strong organisational skills and ability to prioritise work to achieve the agreed deadlines and targets
  • Exceptional clear written/verbal communication style
  • Delivers exceptional customer service to both internal and external customers
  • Ability to quickly assess client’s needs and to adapt style to audience
  • Exceptional planning / project management skills with ability to gauge wider impact across the organisation
  • Desire to work in a fast-paced and lively organisation
  • Ability to work outside of normal business hours, including weekends, evenings, and Public Holidays

You will be joining a team whose hard work and laughter is a key element to their success.

Whanaungatanga (sense of belonging) and Kaitiakitanga are at the heart of what we do here at Auckland Museum. It all starts with Manaaki, the care and support we provide for our people. That's why we offer a range of benefits and development opportunities or Wai Ora to nurture the holistic well-being and development of our people. 

Some of our benefits include

  • Flexible work arrangements to enhance your work and home life.
  • Availability to purchase additional annual leave
  • An award-winning wellbeing programme including free membership with Boost which offers discounts on a range of products and services.
  • An active social club which is part of the fabric of Museum life
  • Life insurance from your first day
  • Income protection insurance after two years of service
  • L&D opportunities to grow in your career

You will be joining an organisation who truly values and looks after their people.

We will be reviewing applications as they are received, so don’t delay!

Apply here!

You must be currently eligible to work in New Zealand to apply for this permanent position. To read the full position description please click here. 

This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories, reflecting our unique place in the South Pacific.

He Oranga Tangata ka ao

Enriching lives: Inspiring discoveries

Closing date: