Napier City Council

Visitor Engagement Manager 


Permanent, 40 hrs per week, Mon - Fri

As the Visitor Engagement Manager, you will be responsible for developing and implementing strategies to engage visitors, promote our organisation, and ensure an exceptional visitor experience. You will work closely with cross-functional teams to develop and deliver on-site programs, events, and exhibitions that engage and excite visitors. You will actively contribute to the leadership of the organisation, supporting the achievement of MTG strategic objectives whilst creating a positive, high-performing and visitor-focused organisational culture.

The ideal candidate should have a proven track record of developing and implementing visitor engagement strategies and should be passionate about creating memorable experiences for visitors.

An outline of the requirements for this role include:

  • A minimum of three years team leadership experience
  • Experience in the development and delivery of programmes and events in the arts and culture sector
  • Marketing experience
  • Budget management experience
  • Relationship management experience
  • Working with diverse cross-sections of the community
  • Proven delivery or management of high quality and innovative public programmes and events

We will be interviewing suitable candidates as applications are received and may close this advertisement when we have found the right person.

About Us

MTG Hawke's Bay is the regional and premier arts and culture facility for Hawke's Bay. The museum is an exciting and dynamic organisation focused on telling relevant stories through exhibitions, public talks and other programmes to our local Hawke's Bay community and visitors to the region.

Napier City Council is one of Napier's biggest and most desirable employers - we value excellence, integrity, sustainability and outstanding customer and community service. Some of the benefits we offer include retail discounts, subsidised medical insurance, and 5 week's annual leave after 2 years' service.

We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Applicants must have existing rights to work in New Zealand. Our preferred candidates will be required to undergo pre-employment screening which includes drug testing and, for some roles, health screening.

 To apply for this job go to: & enter ref code: 6332429.

Applications close 7th June 2023.

Closing date: