Waikato Museum Te Whare Taonga o Waikato

Visitor Experience Representative

Location: Waikato Museum

Employment Type:  Permanent

Applications Close: 30 January 2023

Waikato Museum Te Whare Taonga o Waikato aims to be the best regional museum in New Zealand and is looking for the right person to take on a role in our Visitor Services Team.

The Museum Visitor Experience Representative role will include front of house duties such as retail assistance, security, selling admission, giving information and guidance to our visitors, and assisting with public programmes. A knowledge of te reo Māori and tikanga would be an advantage, as well the ability to interact with and understand the needs of people from different countries and cultures.

We need someone who can transfer their existing customer and visitor service experience and skills to the cultural and artistic environment, working across the museum and ArtsPost. You’ll also have excellent computer literacy skills and will be available to work set days each week.

This role is Full Time 40 hours per week Sunday to Thursday inclusive - and includes some evening work at exhibition openings, public events or when the museum is hired out.

Waikato Museum Te Whare Taonga o Waikato is staffed by a diverse, engaged and friendly group of museum professionals who work closely together and strive to deliver a world-class museum experience.

To learn more about the role and to view a copy of the position description, click here 

If this role sounds like it’s for you, we would love to hear from you. Make it happen and apply online today!


All candidates will be notified of the outcome on their application via email. This role is covered by the Children’s Act 2014, which means that shortlisted candidates will be required to undergo all safety checking requirements under the Act before commencing employment, as well as during employment. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical, drug and alcohol assessments, credit check and a Ministry of Justice or Police vetting check.

We will only collect personal information from you, or any relevant agencies with your consent, in accordance with our obligations in the Privacy Act 2020, which are to only undertake pre-employment screening checks relevant to the specific duties and functions of the role being advertised. The types of checks we conduct will vary depending on the role.

Hamilton City Council is an equal opportunity employer committed to creating a diverse and inclusive culture.

Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies.  Due to border restrictions, only people who are already eligible to live and work in New Zealand should apply. Evidence will be required.

Closing date: