25 Mar 2020
Museums still operating in Aotearoa's COVID-19 shutdown

Phillipa Tocker
Executive Director
Museums Aotearoa
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Time Out bookstore in Auckland donates Covid-19 responses to Auckland Museum (Image courtesy of Time Out)
He waka eke noa – We are all in this together
Arts, culture and heritage are essential expressions of who we are as the people of Aotearoa and of our place in the wider world. Public museums and art galleries are kaitiaki of objects and knowledge that inform and reflect our understanding of who we are.
The COVID-19 pandemic is causing social disruption on a global scale. Public museums and galleries are a key part of our society, contribute positively to our economy and will be a vital part of our recovery. Our people and organisations need a commitment of the ongoing support of local and central government to ensure we can continue to strengthen our communities during the current crisis and in a post-COVID-19 world.
The commissioned report on 'The value museums, art galleries and heritage properties contribute in Aotearoa New Zealand' illustrates the benefits that our institutions provide to communities and to the economy. The cultural value of ngā taonga tuku iho that rest within our institutions and are kept connected to their whānau hapū iwi by support people and systems to ensure their mauri is safe cannot be overstated.
The importance of arts, culture and heritage venues in maintaining community cohesiveness and wellbeing has already been demonstrated during and after the Canterbury earthquakes and the 2019 Christchurch terror attacks. These institutions will have a key role in collecting and recording the memory of this time for future generations, as they have done through time.
Immediate effects on the museum sector
Museums Aotearoa has been in contact with galleries and museums around Aotearoa over the past weeks as the COVID-19 situation developed. As well as the immediate responses of closing institutions of all sizes and preparing staff for alert level 4, museums and galleries are already developing plans to continue to provide access to cultural experiences and intergenerational learning opportunities during the time of shutdown and beyond.
We applaud the government's recent initiatives to protect and support our people and our visitors. The Wage Subsidy and Leave Support Scheme will assist some public museums and galleries, and a very small number will be able to access Creative New Zealand's Emergency Response Package. It is hoped that the mortgage payment holiday just announced will also help museums to retain staff if they have to take unpaid leave or a pay cut, although the impact of this on those who rent is not yet known.
Some public galleries and museums are currently well supported by local councils. Even with their doors closed and no entry fees, donations or events income, many will be able to retain permanent staff, although at what level over a longer term is unknown. In many cases staff are able to continue to do useful and proactive work from home to ensure the collections are safe, they are researched are shared with our public in new ways, and that their institution is in a good position to reopen when that time comes.
However, there are already some redundancies announced and there will be more, beginning with front of house and part time staff. For organisations without the active support of local government, or where there is not the capacity for additional external support to weather this crisis, there is serious potential for closures. As well as staffing and loss of income, Museums Aotearoa members report a range of specific areas of concern, depending on the particular type and scale of museum or gallery.
These are detailed in the full report attached for download and relate to:
- Loss of income
- Staff retention and wellbeing
- Static outgoings
- Volunteer issues
- Business interruption, and
- Other concerns.
Future opportunities
On a more positive note, some museums are already finding new opportunities. Online and social media presence has been growing in recent years and we expect it to expand rapidly, for example Christchurch Art Gallery has been live streaming talks via Facebook, and many museums regularly post and blog about topical collection items.
The extent of online collection access has also been growing, and those in a position to do so have said they will step this up during the work from home period. However, this work is now constrained for those with no access to collections not already digitised and accessible online – at least by staff if not the public – and by available technology and expertise. We hope that at some point after the immediate alert level 4 period there will be limited staff/volunteer access to workplaces which will enable more of this kind of activity to be supported.
Looking to a time post-COVID-19, the museum sector will be working alongside others across the arts, culture and heritage sectors to support our recovery. There is some initial thinking and sharing of ideas around collecting relating to the pandemic, informed by events 3 such as Christchurch earthquakes and mosque attacks, as well as international experience. We also expect a strong emphasis on community engagement, especially locally.
Our museum and gallery professionals are well-connected nationally and internationally, leading the way in many areas of museum practice; we do, and will continue to, support each other. As well as working with our members and the international museum community, Museums Aotearoa will be reviewing with the Ministry for Culture and Heritage what leadership, guidance and support they can provide to the sector so that Aotearoa has a coordinated approach as we work our way through the impact of COVID-19.
Museum sector needs
Museums Aotearoa strongly advocates that our people and our organisations need the ongoing commitment and extended support of both local and central government to ensure we can come through the COVID-19 crisis and continue to strengthen our communities.
Nā tō rourou, nā taku rourou ka ora ai te iwi – With your food basket and my food basket the people will thrive
Read the full statement and findings