Visitor services, retail & venues

Publications and resources relating to 'front of house' functions. Includes job descriptions for hosts, retail assistants, café staff, venue hire, event supervisors/managers, hospitality managers.

Zoom recording: Visitors - what, who and how?

17 Jul 2020

Video recording of the zui kōrero 'Visitors - what, who and how?'. 

What do today's museum and gallery visitors expect, who are they, and how can we make their visit memorable?

Presenters:
Angie Judge, Dexibit – data analytics (slides available here)
Gayle Beck, Te Papa – research on audience expectations/behaviour
Sabine Doolin, Insight Unlocked – Manifesto for Audience Focus
Adrian Kingston, Te Papa – Audience Impact Model

Zoom recording: Front of House - the reality of opening for visitors in Level 2 zui

29 May 2020
Video recording of the zui kōrero 'Front of House - the reality of opening for visitors in Level 2' on Friday 29 May 2020 from 1-2 pm.

Job description: Visitor Host, Auckland Museum 2019

1 Aug 2019
Job description for the position of Visitor Host at Tāmaki Paenga Hira Auckland War Memorial Museum, last updated August 2019.

Job description: Visitor Services Coordinator, Pompallier Mission 2019

2019
Job description for the position of Visitor Services Coordinator at Pompallier Mission, last updated June 2019.

Job description: Visitor Programmes Coordinator, Christchurch Art Gallery 2019

1 Feb 2019
Job description for the position of Visitor Programmes Coordinator at Christchurch Art Gallery, last updated February 2019.